Paramount offers a satisfaction guarantee for every customer’s peace of mind. If clientsfeel that we did not fully accomplish our pest-control goals for their home, office, or business we will work on focusing the targeted approach at no additional cost.
Materials used by Paramount, such as equipment and supplies, comply with federal, state, and local laws and regulations that are in effect at the time of service delivery.
For services that require ladders, Paramount personnel only carry five-foot-high ladders. Customers shall provide taller ladders if the services they request require any.
When Paramount delivers its services, customers are expected to follow the technicians’ or representatives’ instructions on correcting the conditions of their homes, offices, or businesses. This is to prevent any more breeding and harborage of pests. Failure to do so will void the guarantee being offered.
Paramount provides a certificate of insurance upon the customer’s request.
Continuous services help to control and eliminate pest problems, and customers who select the full preventive maintenance agree to a periodic service. Any interruptions or delays in the schedule that a customer causes, and which takes place for 60 days or more, may entail initial start-up charges and potentially additional cost.
Customers must not, at any point in the duration of the agreement, must not disturb, move, and/or replace rodent control placements or the content of the placements. Should they make any changes, Paramount may charge them with fees related to loss or damage of the bait stations, rodent-control placements, and/or the content thereof.
As state law stipulates, commercial pest control operators like Paramount Pest Doctors must remove any rodent baits from the customers’ premises upon termination of service agreements. Customers who wish to cancel the service must inform the Paramount technicians during their latest service (in writing). Failure to do this will give Paramount the right to charge fees associated with the removal of all rodent bait stations. Service agreements shall remain in effect until customers formally notify Paramount of the intended cancellation, and service will continue as agreed until Paramount receives the written notice of cancellation from customers.
All customers understand that if they do not settle their bill within a reasonable amount of time, they will be charged interest at the maximum legal rate. They may also be charged collection fees and attorney fees. Paramount reserves the right to refuse requests for additional services if customers have not settled any outstanding bill.
Paramount does not guarantee against, and may not be held responsible for, any past, present, or future damage to the structure or content within the customers’ premises.
Paramount Pest Doctors abides by federal, state, and local laws and regulations at all times, and performs services accordingly. Should there be any changes in current laws and/or regulations, Paramount may add fees, revise the terms of service, or terminate an existing agreement.
Should Paramount Pest Doctors be prevented from fulfilling its responsibility due to an act of God or because of circumstances beyond Paramount’s control, any written or implied liability will be voided.